AFTER THE SALE YOU WILL BE EMAILED A "PERSONAL THANK YOU" EMAIL, RECEIPT, AND OUR TELEPHONE CONTACT INFORMATION. WE WISH WE COULD LIST OUR PHONE INFORMATION, BUT WE TRIED THAT BEFORE AND THE AMOUNT OF INBOUND TELEMARKETING PEOPLE CALLING US REDUCED OUR EFFICIENCY TO OUR PAYING CUSTOMERS.

CUSTOMER SHALL HAVE (5) BUSINESS DAYS IN WHICH TO EXAMINE GOODS FOR DEFECTS IN MANUFACTURING ONLY. ALL ITEMS ARE FULLY INSPECTED BEFORE SHIPPING AND TO DATE WE HAVE HAD NO DEFETCS.   NO RETURNS OF MERCHANDISE WILL BE ACCEPTED UNLESS ACCOMPANIED BY A ”RETURN AUTHORIZATION NUMBER" WHICH CAN BE ISSUED FROM OUR OFFICE. IF A RETURN IS APPROVED, A 25% RE-STOCKING AND FUEL SURCHARGE FEE WILL BE IMPLEMENTED. DEFECTIVE MERCHANDISE WILL BE REPLACED UNLESS OTHERWISE INDICATED, AND THEN A CREDIT MEMO WILL BE ISSUED. ALL "DEFECT ONLY" RETURNS ARE SUBJECT TO INSPECTION. CUSTOMER IS RESPONSIBLE FOR KNOWING THEIR CORRECT SIZE AS CHARTS ARE PROVIDED. CUSTOMER PAYS ALL SHIPPING COSTS. TAGS MUST BE LEFT ON GARMENT, GARMENT MUST BE SHIPPED BACK IN A BOX (NOT ENVELOPE), GARMENT MUST NOT SHOW SIGNS OF BEING WORN. EXCHANGES THAT MEET OUR CRITERIA AS STATED ABOVE WILL BE ACCEPTED. CUSTOMER WILL RECEIVE A CREDIT FOR AN EXCHANGE ONLY. HASSLE FREE.

PLEASE NOTE SOME ITEMS CAN TAKE 7 –10 BUSINESS DAYS IF IN STOCK, OR 21 –30 BUSINESS DAYS DELIVERY SINCE SPECIAL ORDERED ANITA GARMENTS COME FROM EUROPE AND ALSO DUE TO THE PLUS SIZES. PLEASE USE THE [ CONTACT FORM ] ON THIS WEBSITE.[ YOU CAN NOW ORDER MORE EXPEDITED OR INTERNATIONAL SHIPPING HERE ] STANDARD SHIPPING AND HANDLING RATES $8.43 PER BRA OR PANTY, $11.01 FOR A COMPLETE LINGERIE SET (2-ITEMS).PLEASE NOTE - ANITA GARMENTS CAN ONLY BE EXPEDITED ONCE WE RECEIVE ITEMS FROM ANITA MFG. HEADQUARTERS. AVIANA ITEMS CAN BE EXPEDITED DIRECT FROM HEADQUARTERS.IF AN ORDER IS OVER $100 USD WE WILL REFUND COST OF SHIPPING BACK TO YOU ONCE YOU HAVE RECEIVED OUR ORDER.